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Booking Rules for idearlify® SPARRING & EVENTS
Read the booking rules before you complete your booking
It’s important that you understand that different rules apply regarding, e.g., deadlines for cancellation, rescheduling, transfer access to online course material, and fee refunds, depending on which type of booking you are investing in.
Please read the booking rules relevant to your booking before you complete your payment and thus accept these rules.
Booking rules: single sparring sessions
1:1 Sessions: Manage Your Time Like a Pro
NOTE: Sparring sessions are personal and can not be transferred to other users. Every purchase of a 1:1 Sparring session comprises a non-refundable fee of 500DKK.
Cancellation: Act Early, Save More
Cancel at least 48 hours before your session is planned to secure a partial refund. While the 500 DKK booking fee isn’t refundable, the rest of your payment is protected and will be refunded if you cancel before this deadline.
I cannot refund your payment if you cancel less than 48 hours before the planned session. But here is a hot tip: If you are more than 24 hours ahead of the original date, check if rescheduling is still available – it may be more attractive than losing your sparring session.
Example: You booked a session for 1.500 DKK. Cancel on time (48 hours before the original booking date), and you’ll be back with 1.000 DKK in your wallet after deducting the non-refundable fee.
Did you buy a sparring bundle? Then, other rules apply. Please read them here: LINK TO BOOKING RULES: Sparring bundles.
Rescheduling: Last-Minute Flexibility
Is there a clash in your calendar? No sweat—you can reschedule fee-free 24 hours before your session.
If you missed that window, please email me at support@patentsmarter.com, and I’ll try to help you out so you don’t lose your sparring session. However, this is not always possible, and you risk losing your investment in the session if you don’t reschedule in time.
Example: Need a new time for your 1.500 DKK session? Change it a day ahead with zero extra charges. If you’re late, you might forfeit the fee, but reach out, and we’ll explore options. If you reschedule later than the 24-hour deadline, you will not be refunded, and the payment will be lost.
Preparation for Success: Your Homework Matters
Please submit your session prep form 48 hours before we meet so we’re both on top of our game when we meet. I’ll do my best to prepare well if you submit it later than that, but may not be able to fit it in with such short notice.
Unless you instruct me otherwise, the information you share in preparation and during the session stays confidential and will be deleted as soon as the session ends.
Booking rules: sparring bundles
1:1 Sparring Bundles: Make the most at the lowest hourly rate!
You get an attractive discount for investing in five, then maybe even more sparring sessions at once. To balance this, there is a little less flexibility. Please read the following thoroughly before you accept the purchase of your sparring bundle.
Nonrefundable: Your discounted sparring bundle is not refundable
NOTE: You can not refund your sparring bundle or transfer the sparring sessions to others.
Your sparring bundle belongs to you, and you accepted these terms when you approved the payment for the sparring bundle.
Validity: Your sparring bundle is valid for 12 months – use it before it expires
The sparring bundle is valid for 12 months, and it is your responsibility to ensure your bookings are performed and sparring sessions are held within that time frame. After 12 months, the sparring sessions expire, and unused sparring sessions will be lost.
Cancellation: You can not cancel 1:1 sessions booked via a bundle offer
The investment in a sparring bundle is not refundable. Therefore, you can not cancel the sparring sessions booked through a sparring bundle. However, you can reschedule!
Rescheduling: Last-Minute Flexibility within the 12 months
You don’t have to lose the sparring session if you can’t be there when you originally booked a session. Reschedule instead. Do it fee-free 24 hours before your session, and find a new time slot within the 12 months of your bundle’s validity period.
If you miss that window? E-mail me at support@patentsmarter.com, and I may be able to work out a plan. But please note that I am not always able to, and in that case, you may lose the sparring session due to the late rescheduling request.
Preparation for Success: Your Homework Matters
Please submit your session prep form 48 hours before we meet so we’re both on top of our game. I’ll do my best if you submit it late, but prep time might be tight. Unless you instruct me otherwise, your information will stay confidential and will be deleted after the session.
Booking rules: Events
Events: Secure Your Spot With Confidence
Events are exclusive and have limited seats. Therefore, cancellation rules are stricter for events than sparring sessions because your reservation prevents other interested learners from booking in time. NOTE: All event bookings comprise a non-refundable booking fee of 500DKK.
Limited Seats, Unlimited Potential
If you booked a seat at an event and your plans change, let me know as soon as possible and no later than five (5) days before the event. I will then refund your payment, subtracting the 500 DKK of the non-refundable booking fee.
If you cancel your attendance at the event later than five (5) days before the event date, I can not refund your payment.
Too late to cancel? Someone else can take over – transfer your reservation
You are welcome to transfer your seat to someone else, but make sure to do this before the event date and time. I must approve the transfer, and if I have not confirmed it at least 2 hours before the event date and time, the transfer has failed.
Please inform me about your desire to transfer your seat to someone else as soon as you know about the change so I can register the new user.
A successful transfer will not invoke any refund from me to you, and the new user will not be charged by me either; however, the new user will be bound by the same terms and conditions you accepted when you purchased the event.
Example: Have you registered for an inspiring workshop at 2.000 DKK? If you have to cancel, do it five (5) days prior, and you’ll get back 1.500 DKK—the booking fee is retained to keep the event exclusive. Do it later than the deadline, and you will not be refunded; however, you can still transfer your event reservation to someone else.
Example 2: You can’t cancel the workshop mentioned above in time and decide to transfer the event seat to a colleague. You have to mail me at support@patentsmarter.com, copy your colleague, and send it ASAP, preferably two or three days before the event, and inform me that you wish to transfer the event seat to this colleague. I confirm, and your colleague will receive the necessary booking information and details for attending the event. You will also receive a confirmation that your access has been withdrawn.
Booking rules: Combinaton of events and online courses
Combinations of Events and Online Courses
NOTE: Combination products are personal and exist in one combination. They can not be transferred to other users, and special refund rules apply.
Non-refundable course access and event booking fee
When you invest in a combination of a workshop and online course, you’re looking at a payment of three components:
- A non-refundable event booking fee (500 DKK).
- A refundable fee for the event reservation.
- Your online course access (non-refundable, but with lasting benefits).
Cancellation: Can’t attend the workshop as initially planned?
Cancel at least five (5) days in advance to receive a refund of the event reservation (not the non-refundable booking and course access fee). If you cancel after this deadline, I can not refund any part of your payment for the combination product.
This does not mean that all is lost: You can email me before the event date and ask for a rain check on another event date; I will do my best to secure a spot on a different date for the same event without extra charges. However, suppose I can’t find another spot because, e.g., there are too many bookings or no future events of this type available. In that case, you will be refunded for the event reservation according to the above rules.
Your course access remains untouched—learn at your pace until the license’s agreed-upon duration (stated on the sales page) expires.
Example: You managed to secure a combo deal for 3.000 DKK, 1.000 DKK for the workshop reservation, including the 500 DKK non-refundable booking fee, and 2.000 DKK for the online course access. If unexpected changes arise and you cancel at least five (5) days in advance, you’re reimbursed for the workshop reservation but not the 500 DKK booking fee. For this example, I will thus transfer 500 DKK back to you. You will hold onto the online course access until the access expires.
Remember:
- You should always check your online course expiration on the sales page, and you can check the expiration date on the course homepage.
- If you are in doubt about anything regarding your bookings, I can be reached at support@patentsmarter.com for guidance and solutions. Let’s find a way to get things sorted in the best possible way!
Please keep these booking rules handy and enjoy a seamless experience with PATENTsmarter™. I am here to make your copy-defense building and strengthening efforts as smooth as possible!